Contact & Support

Purchase and billing support

For a purchase, refund or billing question, the fastest route is to use the support/contact information on your Paddle receipt so the transaction can be identified securely.

Course access

If you paid but cannot access the challenge, keep your purchase receipt and transaction email. Do not send us your card number, password, one-time verification code or banking credentials.

Product feedback

Beta participants are encouraged to share where a lesson was confusing, where the workflow failed, or what result surprised them. This feedback may be used to improve the course.

Response expectations

We aim to respond to beta support requests within two business days. Complex payment issues may need to be handled by the payment provider.