THE AI CHALLENGE

Refund Policy

Last updated: 3 October 2026

We want the Founding Beta to be a low-risk way to try the product.

Founding Beta refund window

You may request a refund within 7 days of purchase if the product is not suitable for you or you experience a material access problem that we cannot resolve.

How to request one

Use the support/contact method shown on your Paddle purchase receipt or visit our Contact & Support page. Include the email address used for purchase and enough information for us to locate the transaction. Do not send card details.

Abuse and duplicate refunds

We may decline requests involving fraud, repeated abuse, chargeback manipulation, or substantial copying/redistribution of the course materials, to the extent permitted by applicable consumer law.

Consumer rights

This policy does not limit any mandatory refund, cancellation or consumer rights that apply in your country. Where local law gives you stronger rights, those rights apply.

Processing

Approved refunds are returned through the original payment method by the payment provider. Bank or card processing times can vary.